Design Hotel Levi - Levi

lars-göran N.

Fräscht hotell med trevlig och informativ reception. Bra restauranger på hotellet. Bra frukost. Sköna sängar. Enda nackdelen var att spa låg i en annan byggnad. Bra parkering utanför hotellet. Kan absolut rekommenderas.

Ingrid S.

Mauno L.

Wedding night at the lovely Design Hotel ❣️

The staff was very helpful and fast to respond to requests - our early arrival was not a problem at all. (Special thanks to Amanda)

We had a room with a sauna and the whole atmosphere felt like Lapland's magic.

The hotel had a pillow menu and even though we arrived back from the festivities before midnight, we were able to get the pillows we wanted.

One development idea: We were able to book our breakfast for 10:00 and thought that it would be available (on the tables) at least until 10:45, even though the info said breakfast is served until 10:15. However the breakfast tables were empty by 10:20. I know someone can eat in 15min, but perhaps you shouldn't be able to book your slot just before breakfast ends 😅

All in all, the breakfast thing was a minor detail and as a whole our wedding night experience was magical - We will return ❣️

Steve I.

Hotel staff and service excellent. Food buffet generally very good. In a great spot for Cross country ski trails. And having the pool/sauna to use was fantastic

CTPYorkshire

We stayed at the Design Hotel Levi for New Year 2024/5. We chose the hotel after extensive research and on the basis that it was the 'best' hotel in Levi. We definitely enjoyed our stay in Levi but the hotel is not 5 star when compared to other hotels around the world that we've stayed in.||Firstly, the good bits...|It's fairly new and modern, and it's in a great location that's only a few mins walk to the centre of town, front ski slopes and bus to the South Slopes. The Kerkale restaurant was lovely - high quality food and great staff. ||Onto the negative points...|Rooms are very small, very little hanging or storage for clothes. Nowhere to dry clothes, which can be tricky in winter. Very much style over substance as the bathroom was effectively a glass box in the corner of the room - inside was wet room and very impractical. The room we had was supposed to be a family room as our 11 year old daughter was with us and the 3rd bed was just a hard sofa with a very thin topper - it was very uncomfortable and unsuitable for a child of any age.||Service at reception was poor. When we first arrived there was confusion about the half board we'd paid for and told to come back later after they had checked it. When we returned the confirmed that they had booked us in for dinner every night at 6pm and that the meal was in the Akhu restaurant, which we were not expecting and very unhappy about - we asked for a later time and a move Kerkale, but told it was fully booked. As it was New Years Eve we had no choice but to go - it turned out that we were in the fine dining restaurant (Kerkale) but it was not full at all - it was half empty at 8.30. So, clearly the reception staff had no clue as to what was happening!||Akhu restaurant serves the other hotel in the complex (Levi Spa) and we walked through it to get to Kerkale. It looked similar to a works canteen and felt soulless and grubby. If you're planning on staying, I'd recommend checking where you will eat.||Service in general was poor and not what you expect for a 5* hotel - small things like only 2 small bottles of water in the room on the first day (even though there was 3 of us) and never replaced. The Classic Pizza restaurant attached to the hotel could not be booked and when we went one evening around 6.30/7pm we were told it was full and we couldn't even wait for a table as they were too busy with takeaway orders in the kitchen. So, whilst the hotel claims it's a restaurant for guests, we were told we couldn't use it.||Levi and the surrounding area is amazing, but this hotel is disappointing and average at best. You can't make up for poor service and average facilities with modern design and artwork!!

Jerico R.

Dear Sir or Madam,

Unfortunately, our stay at your hotel complex, Levi Design Hotel and Levi Spa Hotel, did not meet our expectations, which is why I would like to share some constructive feedback with you.

We had originally checked into the Levi Design Hotel but decided to switch to the Levi Spa Hotel on the same day. The positive aspect of this room change was that our new room was a clear upgrade—it met the standard of a 4-star hotel and even had a private sauna. However, cleanliness throughout the hotel left much to be desired: the hallways and carpets were heavily stained, giving the hotel an overall unkempt appearance. The ski storage area was also uninviting—more of a mix between a storage room and a workshop, making it difficult to identify the actual space intended for ski equipment.

Another major issue was the access to the wellness area, which required walking through a tunnel with the same stained carpets and bare, partly dirty walls. It was particularly uncomfortable that the path led directly through the Burger King located in the building—having to walk through a fast-food restaurant in a bathrobe is far from a relaxing experience. The wellness area itself was very confusing to navigate, the saunas were hard to find, and the pools were more cold than warm, which significantly reduced the relaxation factor.

Regarding the Levi Design Hotel itself: the entrance area and the pizza restaurant were stylish, but the rooms were disappointingly small for a 5-star hotel and had unappealing views of parked cars or ski grooming machines. The buffet area was particularly underwhelming—rather than a high-end atmosphere expected in a 5-star hotel, it felt more like a school cafeteria. The only stylish aspect was the wooden hut-style walls. The carpet was a mismatched mix of colors, and the furniture seemed randomly thrown together, as if a small child had been hired as the designer. Only the separate room for the premium breakfast met the expectations of a 5-star hotel. However, due to our room change, we had to repeatedly explain ourselves every morning to gain access, which was highly unorganized and uncomfortable for guests.

Lastly, I would like to mention that I experienced stomach issues on the last night of our stay. In this situation, I would have appreciated more considerate service—my mother was not even able to get a cola without paying extra.

Overall, our stay did not reflect the standards expected of a 5- or even a 4-star hotel. I would rate the experience at best 3 stars. I hope you take this feedback as constructive criticism and consider making the necessary improvements.

Best regards,
Matthias & Claudia Herböck

Eveline C.

TOPhotel in Levi. Mooi, verzorgd, nieuw design hotel. Top service, niets is te veel voor het personeel en locatie is geweldig. Bij alle activiteiten/winkels/eetgelegenheden dichtbij. Hotel is aan de duurdere kant maar wel het geld helemaal waard.

Lea M.

Super Lage und das Personal ist sehr sehr freundlich 👍🏼
Fürs Schwimmbad muss man auch als Hotelgast eintritt zahlen (16€ pP).
Das Essen (Frühstück & Abendessen) ist so naja. Wenig Auswahl und nicht wirklich heiß. Der Kakao ist aber sehr lecker.
Die Zimmer sind ganz okay, relativ alte Sachen. Es gibt Heizstäbe im Badezimmer und eine Mikrowelle auf dem Flur, sehr praktisch.